A Full Featured Practice Management System - In the Cloud.

iconpractice has all the features you'd expect from a desktop practice management system, with the flexibility and savings of a cloud based platform.

Online Booking

Take control of your online appointment book.

iconpractice allows you to cluster and block book your online booking, so you don't end up with energy sapping gaps between visits.  Using the online booking facility you can adjust the settings to:

  • Limit New Patient bookings to New Patient only times
  • Cluster book around base times and existing appointments to keep bookings grouped together  
  • Book multiple patients per slot, customisable by appointment type
  • Track conversions easily using the Google Analytics and Facebook integrations
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    Email notifications when online bookings are received
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    Clear user interface for patients using online bookings - no losing patients with complex systems requiring logins and other conversion killers!
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    Customisable thank you page message allowing linking to new patient paperwork etc.
  • Automatically send forms and welcome emails to online bookings
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    Link to specific practitioners and or services - perfect if you're running marketing for specific appointment types like free screenings or for linking from practitioner profiles

Online Forms

Unlike other systems which charge more for this feature, iconpractice includes the ability to email forms to your patients to complete online. The online form builder allows you to create forms to suit your practice.

New patients can be sent intake forms to complete online and then once completed the data is processed is processed automatically when entering new patient details.

Existing patients can be emailed things such as outcome measures. The results will be automatically saved to the patient's clinical records. 

Forms can be setup to send automatically with online bookings for certain appointment types.


Call your patients quickly and securely from within iconpractice. 

Diary Features

Time saving diary features to streamline practitioner and front desk workflow

  • Set different hours per practitioner per day and colour code certain appointment times (eg. new patient times or different practice locations) at different times on different days
  • Enter transactions and print receipts without leaving the diary screen, in just a few clicks
  • Access patient details and records direct from the diary
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    Automated follow-up reminders for DNA's and Cancellations
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    Track patient flow through the clinic
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    Drag and drop appointment waiting list
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    To Do task list
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    Customisable automated SMS and Email reminders sent at a you chose
  • Group appointments for classes

Patient Records

All the things you would expect from a practice management system:

  • Patient details, GP and Referring practitioner linking
  • Tracking of referrers allowing you to reward those patients that help you
  • Easy access to past and scheduled appointments
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    Birthday SMS messages
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    Third party billing
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    Tagging of patients for easy tracking
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    Family billing/accounts
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    Lists of past communications by email and SMS, mergeable records and much more

Patient Retention

Patients are the lifeblood of your practice and iconpractice is built to help you build and retain your patient base. 

  • Automated creation of follow up tasks for cancellations and "no shows"/DNAs
  • Reports listing cancellations and DNAs, including whether the patients have subsequently rebooked
  • A specific diary view showing DNA's, cancellations and moved appointments at a glance
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    Reporting showing patients who have attended for an appointment but failed to rebook
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    Reporting detailing which appointments have been moved on a given day allowing you to monitor treatment plan compliance
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    Ability to send bulk SMS follow ups 

Clinical Records

All the information you need at a glance

Our clinical notes section is built to allow you access to all the patient's clinical data without having to switch from page to page

  • All past consultations viewable at the click of a button
  • Clinical warnings and cautions to ensure you don't miss vital information
  • Predefined and user definable "macros" to enable you to enter text in the click of a button
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    Upload images and documents to the patient's file from your computer or iPad, or via our iPhone app
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    Quick overview of uploaded images with our thumbnail views
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    "Courses of care" - easily see when patients are due for re-exams, or have finished care plans
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    Autosaving in the browser window to protect against loss of notes
  • Drawings - record your findings visually

Multi-Practice Features

  • Run multiple different practices from one instance of iconpractice
  • Share patient details and financials across the practices


Expandable with these great integrations

Mailchimp email marketing

Zapier Automation Software

Tyro EFTPOS & Health Fund 

Medipass & HICAPs Go

Xero accounting software


Plus lots, lots more...

Schedule a demo or try iconpractice for free for 30 days now.

Get A Demonstration!