by Matthew Holmes | Apr 20, 2017 | updates
Several of our users have requested it and we’re glad to deliver the ability to add a comment to the waiting list entries. If you’re using the waiting list you’ve probably noticed it already, but when adding someone to the list, the...
by Matthew Holmes | Apr 3, 2017 | updates
We’re pleased to announce that we’ve updated our help centre documentation, making it easier to use and find the relevant information. The new knowledge base is here. Alternatively click the “Help” link in the top right corner of iconpractice...
by Matthew Holmes | Nov 27, 2016 | updates
We’re delighted to announce to adding of the waiting list function to the diary. This enables you to keep a handy list of people who want appointments without needing to switch between the To Do and Diary pages. You’ll see “Waiting List”...
by Matthew Holmes | Nov 6, 2016 | updates
Two updates for our users this week. Many of you will have noticed the new search box in the top left area of the diary. It enables you to skip to the next booked appointment for a person. We envisaged that this would be of most help when you have someone who calls...
by Matthew Holmes | Aug 20, 2016 | updates
Following the update to the new invoicing system, the ability to refund transactions has been restored and updated. To refund a transaction, go to the patient’s accounts screen and tick the checkbox for the relevant invoice. The select Refund Items from the...
by Matthew Holmes | Aug 7, 2016 | updates
To assist you in creating report letters and getting a quick case overview we’ve introduced a new “Case Summary” section on the Clinic Records screen. The Contextual Information section has been moved to the right and this new section has been...
by Matthew Holmes | Jul 11, 2016 | updates
Just a quick note to highlight some minor updates. You’ve probably noticed the new daily report titled “Daily Invoices & Payments”. This supersedes the Daily Transactions report to bring things more in line with the new invoicing system and...
by Matthew Holmes | Mar 6, 2016 | updates
As mentioned in last week’s update, the ability to view and mark complete today’s tasks/To Dos has been added. Please note as this update involved changes to the Diary code, the formatting of the top of the page may appear distorted. If this has...
by Matthew Holmes | Feb 28, 2016 | updates
We have two updates to make you aware of today. The first is the ability to merge patients yourself without having to file a support request. This facility is available at the bottom of the Communications screen of the patient’s details. Full details on how...
by Matthew Holmes | Nov 30, 2015 | updates
Online Booking The great news today is that the Online Booking functionality is now available for all subscribers. As far as we are aware it is the most advanced online booking service available. In addition to the normal features you’d expect we have built...
